ConnectParticipant

Service object for interacting with AWS ConnectParticipant service.

public struct ConnectParticipant: AWSService 

Amazon Connect is a cloud-based contact center solution that makes it easy to set up and manage a customer contact center and provide reliable customer engagement at any scale.

Amazon Connect enables customer contacts through voice or chat.

The APIs described here are used by chat participants, such as agents and customers.

Inheritance

AWSService

Initializers

init(client:region:partition:endpoint:timeout:byteBufferAllocator:options:)

Initialize the ConnectParticipant client

public init(
        client: AWSClient,
        region: SotoCore.Region? = nil,
        partition: AWSPartition = .aws,
        endpoint: String? = nil,
        timeout: TimeAmount? = nil,
        byteBufferAllocator: ByteBufferAllocator = ByteBufferAllocator(),
        options: AWSServiceConfig.Options = []
    ) 

Parameters

• client: AWSClient used to process requests
• region: Region of server you want to communicate with. This will override the partition parameter.
• partition: AWS partition where service resides, standard (.aws), china (.awscn), government (.awsusgov).
• endpoint: Custom endpoint URL to use instead of standard AWS servers
• timeout: Timeout value for HTTP requests

init(from:patch:)

Initializer required by AWSService.with(middlewares:​timeout:​byteBufferAllocator:​options). You are not able to use this initializer directly as there are no public initializers for AWSServiceConfig.Patch. Please use AWSService.with(middlewares:​timeout:​byteBufferAllocator:​options) instead.

public init(from: ConnectParticipant, patch: AWSServiceConfig.Patch) 

Properties

client

Client used for communication with AWS

public let client: AWSClient

config

Service configuration

public let config: AWSServiceConfig

Methods

completeAttachmentUpload(_:logger:on:)

public func completeAttachmentUpload(_ input: CompleteAttachmentUploadRequest, logger: Logger = AWSClient.loggingDisabled, on eventLoop: EventLoop? = nil) -> EventLoopFuture<CompleteAttachmentUploadResponse> 

Allows you to confirm that the attachment has been uploaded using the pre-signed URL provided in StartAttachmentUpload API.

The Amazon Connect Participant Service APIs do not use Signature Version 4 authentication.

createParticipantConnection(_:logger:on:)

public func createParticipantConnection(_ input: CreateParticipantConnectionRequest, logger: Logger = AWSClient.loggingDisabled, on eventLoop: EventLoop? = nil) -> EventLoopFuture<CreateParticipantConnectionResponse> 

Creates the participant's connection. Note that ParticipantToken is used for invoking this API instead of ConnectionToken.

The participant token is valid for the lifetime of the participant – until they are part of a contact.

The response URL for WEBSOCKET Type has a connect expiry timeout of 100s. Clients must manually connect to the returned websocket URL and subscribe to the desired topic.

For chat, you need to publish the following on the established websocket connection:

{"topic":"aws/subscribe","content":{"topics":["aws/chat"]}}

Upon websocket URL expiry, as specified in the response ConnectionExpiry parameter, clients need to call this API again to obtain a new websocket URL and perform the same steps as before.

Message streaming support: This API can also be used together with the StartContactStreaming API to create a participant connection for chat contacts that are not using a websocket. For more information about message streaming, Enable real-time chat message streaming in the Amazon Connect Administrator Guide.

Feature specifications: For information about feature specifications, such as the allowed number of open websocket connections per participant, see Feature specifications in the Amazon Connect Administrator Guide.

disconnectParticipant(_:logger:on:)

public func disconnectParticipant(_ input: DisconnectParticipantRequest, logger: Logger = AWSClient.loggingDisabled, on eventLoop: EventLoop? = nil) -> EventLoopFuture<DisconnectParticipantResponse> 

Disconnects a participant. Note that ConnectionToken is used for invoking this API instead of ParticipantToken.

The Amazon Connect Participant Service APIs do not use Signature Version 4 authentication.

getAttachment(_:logger:on:)

public func getAttachment(_ input: GetAttachmentRequest, logger: Logger = AWSClient.loggingDisabled, on eventLoop: EventLoop? = nil) -> EventLoopFuture<GetAttachmentResponse> 

Provides a pre-signed URL for download of a completed attachment. This is an asynchronous API for use with active contacts.

The Amazon Connect Participant Service APIs do not use Signature Version 4 authentication.

getTranscript(_:logger:on:)

public func getTranscript(_ input: GetTranscriptRequest, logger: Logger = AWSClient.loggingDisabled, on eventLoop: EventLoop? = nil) -> EventLoopFuture<GetTranscriptResponse> 

Retrieves a transcript of the session, including details about any attachments. Note that ConnectionToken is used for invoking this API instead of ParticipantToken.

The Amazon Connect Participant Service APIs do not use Signature Version 4 authentication.

sendEvent(_:logger:on:)

public func sendEvent(_ input: SendEventRequest, logger: Logger = AWSClient.loggingDisabled, on eventLoop: EventLoop? = nil) -> EventLoopFuture<SendEventResponse> 

Sends an event. Note that ConnectionToken is used for invoking this API instead of ParticipantToken.

The Amazon Connect Participant Service APIs do not use Signature Version 4 authentication.

sendMessage(_:logger:on:)

public func sendMessage(_ input: SendMessageRequest, logger: Logger = AWSClient.loggingDisabled, on eventLoop: EventLoop? = nil) -> EventLoopFuture<SendMessageResponse> 

Sends a message. Note that ConnectionToken is used for invoking this API instead of ParticipantToken.

The Amazon Connect Participant Service APIs do not use Signature Version 4 authentication.

startAttachmentUpload(_:logger:on:)

public func startAttachmentUpload(_ input: StartAttachmentUploadRequest, logger: Logger = AWSClient.loggingDisabled, on eventLoop: EventLoop? = nil) -> EventLoopFuture<StartAttachmentUploadResponse> 

Provides a pre-signed Amazon S3 URL in response for uploading the file directly to S3.

The Amazon Connect Participant Service APIs do not use Signature Version 4 authentication.

getTranscriptPaginator(_:logger:on:)

compiler(>=5.5.2) && canImport(_Concurrency)

public func getTranscriptPaginator(
        _ input: GetTranscriptRequest,
        logger: Logger = AWSClient.loggingDisabled,
        on eventLoop: EventLoop? = nil
    ) -> AWSClient.PaginatorSequence<GetTranscriptRequest, GetTranscriptResponse> 

Retrieves a transcript of the session, including details about any attachments. Note that ConnectionToken is used for invoking this API instead of ParticipantToken.

The Amazon Connect Participant Service APIs do not use Signature Version 4 authentication.

Return PaginatorSequence for operation. - Parameters: - input: Input for request - logger: Logger used flot logging - eventLoop: EventLoop to run this process on

getTranscriptPaginator(_:_:logger:on:onPage:)

Provide paginated results to closure onPage for it to combine them into one result. This works in a similar manner to Array.reduce<Result>(_:​_:​) -> Result.

public func getTranscriptPaginator<Result>(
        _ input: GetTranscriptRequest,
        _ initialValue: Result,
        logger: Logger = AWSClient.loggingDisabled,
        on eventLoop: EventLoop? = nil,
        onPage: @escaping (Result, GetTranscriptResponse, EventLoop) -> EventLoopFuture<(Bool, Result)>
    ) -> EventLoopFuture<Result> 

Retrieves a transcript of the session, including details about any attachments. Note that ConnectionToken is used for invoking this API instead of ParticipantToken.

The Amazon Connect Participant Service APIs do not use Signature Version 4 authentication.

Parameters:

• input: Input for request

• initialValue: The value to use as the initial accumulating value. initialValue is passed to onPage the first time it is called.

• logger: Logger used flot logging

• eventLoop: EventLoop to run this process on

• onPage: closure called with each paginated response. It combines an accumulating result with the contents of response. This combined result is then returned along with a boolean indicating if the paginate operation should continue.

getTranscriptPaginator(_:logger:on:onPage:)

Provide paginated results to closure onPage.

public func getTranscriptPaginator(
        _ input: GetTranscriptRequest,
        logger: Logger = AWSClient.loggingDisabled,
        on eventLoop: EventLoop? = nil,
        onPage: @escaping (GetTranscriptResponse, EventLoop) -> EventLoopFuture<Bool>
    ) -> EventLoopFuture<Void> 

Parameters

• input: Input for request
• logger: Logger used flot logging
• eventLoop: EventLoop to run this process on
• onPage: closure called with each block of entries. Returns boolean indicating whether we should continue.