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ConnectContactLens

Service object for interacting with AWS ConnectContactLens service.

public struct ConnectContactLens: AWSService

Contact Lens for Amazon Connect enables you to analyze conversations between customer and agents, by using speech transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, detects issues, and enables you to automatically categorize contacts.

Contact Lens for Amazon Connect provides both real-time and post-call analytics of customer-agent conversations. For more information, see Analyze conversations using Contact Lens in the Amazon Connect Administrator Guide.

Inheritance

AWSService

Initializers

init(client:region:partition:endpoint:timeout:byteBufferAllocator:options:)

Initialize the ConnectContactLens client

public init(client: AWSClient, region: SotoCore.Region? = nil, partition: AWSPartition = .aws, endpoint: String? = nil, timeout: TimeAmount? = nil, byteBufferAllocator: ByteBufferAllocator = ByteBufferAllocator(), options: AWSServiceConfig.Options = [])

Parameters

  • client: AWSClient used to process requests
  • region: Region of server you want to communicate with. This will override the partition parameter.
  • partition: AWS partition where service resides, standard (.aws), china (.awscn), government (.awsusgov).
  • endpoint: Custom endpoint URL to use instead of standard AWS servers
  • timeout: Timeout value for HTTP requests

init(from:patch:)

Initializer required by AWSService.with(middlewares:​timeout:​byteBufferAllocator:​options). You are not able to use this initializer directly as there are no public initializers for AWSServiceConfig.Patch. Please use AWSService.with(middlewares:​timeout:​byteBufferAllocator:​options) instead.

public init(from: ConnectContactLens, patch: AWSServiceConfig.Patch)

Properties

client

Client used for communication with AWS

let client: AWSClient

config

Service configuration

let config: AWSServiceConfig

Methods

listRealtimeContactAnalysisSegments(_:logger:on:)

public func listRealtimeContactAnalysisSegments(_ input: ListRealtimeContactAnalysisSegmentsRequest, logger: Logger = AWSClient.loggingDisabled, on eventLoop: EventLoop? = nil) -> EventLoopFuture<ListRealtimeContactAnalysisSegmentsResponse>

Provides a list of analysis segments for a real-time analysis session.

listRealtimeContactAnalysisSegmentsPaginator(_:_:logger:on:onPage:)

public func listRealtimeContactAnalysisSegmentsPaginator<Result>(_ input: ListRealtimeContactAnalysisSegmentsRequest, _ initialValue: Result, logger: Logger = AWSClient.loggingDisabled, on eventLoop: EventLoop? = nil, onPage: @escaping (Result, ListRealtimeContactAnalysisSegmentsResponse, EventLoop) -> EventLoopFuture<(Bool, Result)>) -> EventLoopFuture<Result>

Provides a list of analysis segments for a real-time analysis session.

Provide paginated results to closure onPage for it to combine them into one result. This works in a similar manner to Array.reduce<Result>(_:_:) -> Result.

Parameters:

  • input: Input for request
  • initialValue: The value to use as the initial accumulating value. initialValue is passed to onPage the first time it is called.
  • logger: Logger used for logging output
  • eventLoop: EventLoop to run this process on
  • onPage: closure called with each paginated response. It combines an accumulating result with the contents of response. This combined result is then returned along with a boolean indicating if the paginate operation should continue.

listRealtimeContactAnalysisSegmentsPaginator(_:logger:on:onPage:)

Provide paginated results to closure onPage.

public func listRealtimeContactAnalysisSegmentsPaginator(_ input: ListRealtimeContactAnalysisSegmentsRequest, logger: Logger = AWSClient.loggingDisabled, on eventLoop: EventLoop? = nil, onPage: @escaping (ListRealtimeContactAnalysisSegmentsResponse, EventLoop) -> EventLoopFuture<Bool>) -> EventLoopFuture<Void>

Parameters

  • input: Input for request
  • logger: Logger used for logging output
  • eventLoop: EventLoop to run this process on
  • onPage: closure called with each block of entries. Returns boolean indicating whether we should continue.